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  • Writer's pictureDave Hurley

In any business you never get a second chance to make a first impression!

Updated: Dec 14, 2021

How manners training makes the difference…

Etiquette is the tool I use to teach kindness, consideration, proper grammar, posture; social grace, confidence, character lessons and more. I believe good manners are not mere actions but a reflection of one’s self-respect, respect for others; level of confidence, self-esteem and success. That’s why I taught children and adults to master these important skills and apply them to everyday life! And this understanding applies to all areas of life, whether that be on a film set, on the highway; in a baseball stadium and more. The rules of etiquette apply everywhere.

We were the Valley leader in Etiquette training for Children, Adults; National and International Companies. Zoë's company, Mrs. Hancock's, Inc. began operations in the Spring of 2006 in the Phoenix metropolitan area with 2 woman and a vision: to afford the Valley of the Sun and the State of Arizona a resource for social and business protocol training; bar none. Over that time, we visited countless valley families, been the guest speakers at numerous events and have had the pleasure and honor of serving some of the finest Clubs, organizations and companies in the state. Additionally, we counted many Arizona School Districts as our Clients.

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